Monitoring & Rebooting
When you have a dedicated web hosting plan, 24–7–365 monitoring is crucial. You must know if the different services are working smoothly and whether there’s any problem with any of them. However, it’s an incredibly hard and time–swallowing process. This is why we propose that we perform this job on your behalf. Our Managed Services solution includes an exclusive monitoring software tool, which will keep constant track of the different services running on your server to confirm if everything is alright. And if there is ever any problem, it will automatically alert our system administrators.
In case you work with mission–critical data, it’s obligatory to have a backup of everything, especially if it’s your own business data. This is why we offer a 50 GB off–server backup space with the Managed Services solution. You’ll be able to save all the crucial data on a different backup server with RAID hard drives that belongs to the very same network. This will make the backup process faster than the speed of light. And our proficient sysadmins will help you set up an automated system that will back up everything without you needing to raise a finger.
Installation & Troubleshooting
In case there is a particular service or software application that you’d like to run on your server, but you have no idea how to do it, or if you have endless troubles setting up everything yourself, we offer you a solution. Our Managed Services package features installation and troubleshooting procedures, meaning that you will enjoy the complete and undivided attention of our system administrators for 30 minutes – more than enough time for them to determine the issue at hand and make things right. And you might also use this time to request them to assist you with any other server–connected problems you are experiencing.