A lot of people who start using their 1st hosting account, or change companies, normally have enquiries with regard to how given procedures are completed or face obstacles when setting up various things such as emails, website settings, and so on. That’s the reason why, a lot of hosting companies have prepared documentation with the most standard questions and problems in order to help their clients get information quickly and seamlessly. As a result, the customer service staff can dedicate more time to actual issues that some customers may be encountering, as the solution for the smaller things will already be available online and customers can solve them without having to contact the client service team. Having exhaustive documentation is vital, particularly for new users with zero past experience, since the web hosting service entails a myriad of functions and lots of individuals can get confused about what to do. A good knowledge base can both help you accomplish the tasks that you want and get to know how the hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
All cloud website hosting plans
that we offer include an elaborate knowledge base where you can find everything you need to know about your hosting account. Whether you are aiming to create a brand-new MySQL database, to redirect a domain name
using an .htaccess file or to create an email account on your computer or hand phone, you can just check our help articles and all the information that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you can see articles that are related to the features that can be accessed through it. If you want to see the entire article list and get acquainted with all the features that Hepsia offers, or simply to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our best to encompass any difficulty that you might possibly run into, but if you do not find the information that you require, you can always get in touch with us, as our help desk team is at your service 24 hours a day.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans
come with thorough online help documentation where you will see info on all the functions that our custom Hepsia Control Panel comes with, plus solutions to different questions and predicaments that you could confront. All installation guides offer comprehensive instructions, which implies that you won’t need to worry about skipping something if you’d like to export a database, for example. The troubleshooting articles cover different conceivable causes of given problems and the solution for each and every one of them, so if you’re not able to send email messages even though you have the right SMTP server settings, for example, you can swiftly see what the reason for this might be and recover the issue with a few clicks in your email client. As Hepsia has quite a few features, you will be able to find relevant articles in every single section. In case you want to examine all help articles, click on the Help link, which is located in the top right-hand corner of the Control Panel.