Despite the fact that this is not the most importantfactor for you to distinguish a dependable cloud website hosting company from a bad one and a reseller from an actual supplier, having the option to call and talk with a live person is a sign that you aren't using the services of a one-person company and that you'll be able to get in touch with somebody every time you're in need of assistance. The phone support for website hosting services may range from basic to expert, which means that the problems that can be resolved with a phone call vary based on the particular supplier. Usually, these issues are more basic and feature billing or 1st level technical issues since more difficult tasks often need a support ticket where both you and the system administrators can track the proceedings with a particular issue. Nonetheless, having the option to call your provider can save you lots of time and efforts for the countless small issues that may eventually show up at the time you manage your web hosting account.
Phone Support in Cloud Website Hosting
All our cloud website hosting packages come with telephone support fourteen hours a day even on public holidays, so if you do not have an account yet, you can phone us and learn more about our services or if we meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., Great Britain and Australia, so you are able to call the telephone number which is nearer to you. In case you are an existing customer, we will assist you timely with all the general and billing issues and with numerous technical matters to save you time and efforts - we acknowledge the fact that in some cases it's much easier talk with a live person and get things done promptly. Certainly, some issues simply cannot be taken care of on the telephone, so if this is the case you are able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hours per day as a part of the support services for each and every semi-dedicated server plan that we provide. Considering the fact that some issues are more difficult and time-consuming, you may need to open a support ticket in case you experience such a problem, but for all general, billing or small-scale technical issues you can always call us and we will assist you without delay so as to save you the time you will have to spend on opening a ticket. Even if you do not have an account yet, you will be able to find out whether you can host your websites on our top-notch cloud platform or you'll be able to receive any other general info about our semi-dedicated solutions. We have local numbers in the United States, the United Kingdom and Australia as well as a global number, therefore you are able to call the one which is closer to where you live.