Service Uptime Guarantee
What exactly is included in the service uptime guarantee and why is it so important when you decide on your hosting service provider?
The service uptime is commonly dismissed by a lot of people as they are looking for a new cloud website hosting provider, but it can often be even more significant compared with the actual plan attributes. It will not matter how good a plan is if the sites hosted in the account are unavailable for long periods. These downtimes are frequently penalized by search engines, not mentioning the fact that website visitors will most likely not go back to a site they experience complications with. For that reason, it is important to look into the stability of the web hosting service prior to getting a new account to be sure that the prosperity of your sites won't be determined by third-party factors, but entirely on their content and on your advertising campaigns.
Service Uptime Guarantee in Cloud Website Hosting
When you buy a cloud website hosting
plan through us, we guarantee that your sites are going to be up and running at least 99.9% of the time. We've basically eradicated the web server downtime by using a sophisticated cloud hosting platform where independent clusters of web servers deal with every portion of the overall service - files, databases, e-mail messages, and so forth. In that way, when there is a problem with a server, the other web servers inside the cluster shall simply take over and your websites won't be affected the slightest bit. To avoid any infrastructure issues, we additionally have diesel backup generators and a number of independent Internet providers. Experienced professionals check the web servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for every single semi-dedicated server
package acquired through our company. Forget about your website being unavailable for whatever reason because we employ a top-notch cloud internet hosting platform with a custom-built load balancing system. Instead of managing everything on a single web server and risking one service to take everything down, we have allocated the various services among their own groups of web servers. Basically, your files, database, emails, statistics, and so on, are handled by independent clusters, therefore the failure of one server has no impact on the overall service or on your Internet websites. A variety of backbone Internet providers and diesel powered backup generators ensure that infrastructural problems are not going to affect your web sites either. We've got hardware and software firewalls and an experienced team of admins to monitor the incoming & outgoing traffic and to respond to each software issue 24/7.
Service Uptime Guarantee in VPS Servers
When you buy a Virtual Private Server through our company, we guarantee that the physical hosting server your account is created on will be functional a minimum of 99.9% of the time. While we are unable to control what you will do with your VPS and what you install on it, we will make sure that the main web server is going to work 24/7 without any disturbances. Our facilities have redundant Internet providers as well as backup generators to guarantee the constant work of all servers placed there. If there's a difficulty with any virtual server on the physical one, we have a crew of expert professionals to resolve it in a very timely manner and to make sure that the other VPS server
accounts on that server will not be affected. We use only new, thoroughly tested hardware components for all of the web servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions include a 99.9% web server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test every single server carefully before we hand it over to the client and we use new hardware components to prevent any chance of hardware issues. Any unforeseen software issues are going to be resolved straight away by our system admins as they monitor all hosting servers 24/7. In order to avoid infrastructural issues, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the online connectivity to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your are flooded, we can take action quickly and filter the unwanted traffic before it reaches your dedicated server
and interrupts the proper work of your websites.