Help Channels

  • Video Tutorials
  • Video Tutorials

  • You can effortlessly discover how to employ our Lightbuilder Control Panel with the help of our exhaustive video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with a user–friendly Frequently Answered Questions section where you can discover solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The customer support team is working 24/7/365 to reply to each of your queries. You are going to receive a response in max 1–hour following your ticket application.

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Types of Help

  • Shared Hosting Support
  • Cloud Website Hosting Help

  • If you need support supervising your cloud website hosting plans account, or need more resources for your sites, just let us know and we’ll give you the most efficient response.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • In case you run into difficulties working with your SolusVM admin panel, or with any of the free applications the VPS is pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Assistance

  • If you would like competent tips from an admin professional or need to modify the setup of your dedicated server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and easy to navigate. However, if, at any moment, you need assistance, you're able to depend on our 24/7 technical support service.
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