Customer Support Channels
A 1–hour Response Guarantee
Our client assistance staff is taught to promptly address all cloud website hosting plans users’ concerns and help inquiries. Via our ticket system, it will be easy to supply your issue and a support team fellow member will, no doubt go back to you within max an hour. In actual fact, practice proves that the normal solution time period is Twenty minutes.
A Top–quality Support Service
You are able to write to us 24x7x365 with any concern you have got related to our products. We have got techs on duty regularly to present help and support when necessary. You’ll be able to the ticket system or send us an e–mail anytime, or pick–up the phone or use the live chat through business hours.
An Intuitive Help Section
The Control Panel includes a comprehensive know–how base that is included in all areas. In each part, you’ll find a Help control key that will load for you a variety of step–by–step tutorials on how to make use of a certain element or complete a certain action. Additionally, we have produced course video clips so you can get a better idea of the Control Panel’s interface.