Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center incorporated into your Web Site Control Panel. It offers an immense repository with regularly asked questions and in–depth educational articles contributed by our competent customer support staff.

  • Top quality support service

  • How–To Videos

  • For users who’d like to find out how to rectify a regularly experienced issue by watching a tutorial video, we’ve added a compilation of video tutorials to our Web Site Control Panel. All the video clips are brief and easy to follow. They offer you visual demonstrations of various site management tasks.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 help desk service and a sixty–minute support ticket response guarantee. Our practiced tech support engineers will be online for you 24–7–365 to answer your inquiries and to rectify any issue that you may face. Simply send a support ticket from the Help Center and we will get back to you without any delay whatsoever.