Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Answer Guarantee

  • Each ticket you send to our tech assistance team will be replied to within approximately 1 hour. All common requests will be replied to straight away. Nonetheless, if the support inquiry you have submitted needs help from a qualified technician, we will address the ticket to him and will let you know about the delay.

  • Top quality support service

  • Professional Customer Support Service

  • Our tech assist crew is going to be on shift for you round–the–clock to to attend to all assistance demand tickets that you send. We offer client help for all the software applications that are installed in advance on your server. These include our custom created Web Site Control Panel, the preferred Operating System plus the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Web Site Control Panel that will come 100% free with the virtual server, you will find an informative Help section, which incorporates all you need to know about taking care of your internet sites and software. We have added a range of how to reports and video guides that present the general website managing tasks in an easy to comprehend manner.